Trisakti Institute of Tourism Library
This study confirms and clarifies that customers loyalty comes from their satisfaction and perceive value especially in an online travel agency. This study also proves the theory on causal relationships among customer perceive value, satisfaction and loyalty
This study focused on the technical, human and conceptual skills of a selected number of Javanese respondents in SMK Negeri 1 Lamongan to see a gender differences. This study use descriptive method with Skill Inventory Survey (SIS) questioner developed by Northouse and distributed to 113 respondents
The purpose of this study was to identify (1) to determine whether a guest of The Patra Hotel, Bali have positively perceived on the quality of services provided (2) to compare the characteristics of Transformational Leadership of the Transactional Leadership at The Patra Hotel, Bali (3) to determine relationship between Service Quality and Transformational Leadership and Transactional Leadersh…