Tourism Destination Management

Abstract: In order to capture the value of cultural creativity, this study explored regional cultural
creativities with different creative forms to understand how people interpret and interact with various
regional cultural creative images. This was done by analyzing the abstract (performance) type of
cultural creativity and the figurative (commodity) type of cultural creativity, in order to understand
how existing regional cultural creativities operate information threads in social media, and how the
different forms of content may lead to different levels of participation and feedback. The Cloud
Gate Dance Theater can be taken as an example of an abstract cultural creation (performance type),
and Green-in-hand as an example of a figurative cultural creativity (commodity type). In this study,
all user page content for the period 1 January 2011, to 31 December 2018, and the number of user
comments for each post were analyzed, for a total of 4784 posts. Computer science, data mining, big
data, and social network analysis were combined to verify the findings of the analyses. Through
an application programming interface (API), data and information in social media is extracted.
Then data filtering, storage, and analysis is performed with meaningful information extracted for
interpretation and for use in text mining to explore the relationship with the public based on content
attributes. This study first verifies that the regional image is consistent with the social image location.
Second, the information cues results found that information cues could be organized into region
personality through any direct or indirect contact. Third, emotional clues can evoke emotions and
self-expression, which is seen as an important clue to region emotions. In addition, this study
also provides a conceptual framework for understanding how different forms of information, in
regards to social management of existing regional cultural creativities, leads to varying levels of
participation. Understanding the form of information is a key factor in the acceptance of information
by the public. It is a reminder for cultural and creative institutions of the importance of text and
images, and of figurative and abstract information planning in social content. In order to improve
the competitiveness of the destination, using content interaction through social media to create and
enhance a strong brand image is important.

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